About Us

Restcare Exterior


Our People

 

Everyone at Restcare is committed to ensuring you receive the highest standard of care. From your Key Worker, through to all of our staff, everyone is working hard to ensure that you are happy and your needs are fully met. This is why we are so committed to staff training, to finding better and new ways; always striving for the best. As Investors in People, we are equally committed to ensuring that our staff are fully trained, and that they feel valued and happy in their work. We are proud of our professional and friendly team, their commitment and their achievements, and we have no hesitation in commending the quality service they deliver.

Our Philosophy

 

Restcare¹s philosophy is founded upon a tradition of respect for the individual and their independence. We want you to enjoy being with us, to create a home here; a place where you can be yourself, and where family and friends are happy for you to be.

Restcare is committed to providing the highest standard of care and has been accredited with the prestigious Quality Rating Status by Somerset Social Services. QRS was introduced by Social Services as a flagging system to highlight homes throughout the county that operate to the highest possible standards. We have also received the Investors in People award for our commitment to staff training and development, a crucial area in ensuring that we continue to provide the best possible care to our guests.

Please refer to our Statement of Purpose for details about our aims and objectives and Philosophy of Care.

Our Achievements

 

When we first set out to deliver a service that combined luxury accommodation with quality care, tailored to meet individual need, it was pretty ground-breaking stuff! We are proud of the fact that our ideal has not been compromised and that we have been able to deliver on our promise for the last twelve years.

We think we¹ve got it right, but why not take a look at our Inspection Reports, ask our residents and their families, or better still, come and see for yourself. We think you will agree.

Our accommodations

 

The Old Vicarage nestles in the heart of the Somerset countryside. Located within its own beautifully landscaped grounds it provides a haven of rest for those who prefer the peace, which a rural setting provides.

The original' Vicarage was designed and built in 1883 for the Daniel family, the then owners of the manor. Over the years the original design has been extended and modified to reproduce a spacious, elegant dwelling, which still maintains its original character.

In addition to rooms in the main house we also offer accommodation in one of our six cottages¹ for those seeking greater independence. Set in the grounds, they provide extensive accommodation with their own kitchenette, bathroom, double bedroom and lounge with views of the landscaped gardens.

Restcare Interior

Our Guests

 

Our guests come from varying backgrounds for a variety of reasons. Some residents seek the company of others because they have been lonely at home; others need assistance with their daily activities because they can no longer manage on their own. Whatever the reasons, we will ensure that we develop a care programme to suit the individual. We welcome both guests who are self-funding and those receiving financial assistance from Social Services.

Most of our guests are permanent but we also offer short-term care for those needing some respite. The home operates a day care program. Day care is an excellent way of seeing what is on offer before making a decision to come in to the home permanently and often works as a useful way of making friends and familiarising yourself with the different aspects of the home.

Personal Care

 

Staff are on hand to assist you with personal care needs 24 hours a day. The district nurse team visits the home when necessary and provides a good support network when nursing assistance is required. You will be able to retain your GP if s/he practices in the area. Should you need to change your GP this can be arranged for you.

During your first day a full assessment of your physical and social needs will be carried out. It is important that we also get to know your likes and dislikes and general preferences so that we can meet your needs appropriately. Your family can also be involved with your plan of care should you so wish. Your care plan will be regularly evaluated with you to ensure that it continues to meet your needs. You will be assigned a key worker¹, who is a member of the care staff who will have a particular responsibility for your well being within the home.

Safety and Well-being

 

At Restcare the safety of our staff and guests is paramount. We operate a no smoking policy within the home. Any items of an electrical nature need to be checked by either an electrician or our Maintenance Manager prior to their use in the home.

Our staff are regularly updated on moving and handling techniques and fire safety and will ensure that these are communicated clearly to you. We ask that you co-operate with us to ensure that we maintain as safe an environment as possible for all.

The Staff

 

At Restcare we pride ourselves on our commitment to staff training and development. The Old Vicarage is a Qualifications and Credit Framework (CQF) assessment centre enabling us to work to the CQF standard with ease. We work closely with Somerset and Bridgwater Colleges and also support young people through the Apprenticeship scheme.

 

Latest News

  • 19Sept

    Alpacas!
    19 September 2017

    We were visited by 3 young alpacas from Stoke Wood Alpacas... Read More

  • CQC regulates Restcare Services (SW) Limited to provide care at The Old Vicarage.
    Click here to download our latest report.
  • We checked this service was likely to be safe, effective, caring, responsive and well-led during registration. See registration.
    Check Box